bdjji Privacy Policy

1. Introduction

bdjji ("we", "our", or "the company") is a trusted online betting and casino platform that provides services to users in Bangladesh. We fully acknowledge that the privacy of your personal information is a fundamental right.

This privacy policy explains how we collect, process, store, and protect your personal information. This policy applies to the bdjji.cam website and all related services.

By using bdjji's services, you agree to the terms of this privacy policy. If you disagree with any part of this policy, please stop using our services and contact us for assistance.

This privacy policy applies alongside our Terms and Conditions and Responsible Gaming Guidelines. You are encouraged to read both documents.

2. Information Collection

bdjji may collect your information in various ways. We only collect information that is necessary for the proper operation of our services.

2.1 Information You Provide Directly

You provide the following information directly during registration and use:

• Full name and date of birth (for age verification)
• Mobile number and email address
• Bangladesh National ID (NID) number (as part of the KYC process)
• Residential address
• Payment-related information such as bKash number, Nagad number, Rocket account, or bank account details
• Login credentials you create (username and password — passwords are always stored in encrypted form)

2.2 Automatically Collected Information

When you use our site, the following information may be collected automatically:

• IP address and device type
• Browser type and version
• Which pages you visited and how long you stayed
• Login and logout time and date
• Gaming activity and transaction history
• Session-related cookie data

2.3 Information Received from Third Parties

In some cases we may receive information from third parties, such as identity verification agencies, anti-fraud services, and payment processors. This information is used only to confirm your identity and ensure secure transactions.

3. Use of Information

bdjji uses the information it collects for specific and legitimate purposes. Your information is processed for the reasons listed below:

3.1 Account Management and Service Delivery

• Creating and maintaining your account
• Verifying age (to confirm 21+)
• Processing deposit and withdrawal transactions
• Managing welcome bonuses and promotional offers
• Managing the VIP program

3.2 Security and Compliance

• Preventing fraud, money laundering, and other illegal activities
• Complying with KYC (Know Your Customer) regulations
• Ensuring account security and authentication
• Monitoring suspicious behavior to support responsible gaming

3.3 Communication and Support

• Sending important account-related notifications
• Providing support via live chat and email
• Sending relevant promotional information (based on your consent)
• Informing you about policy changes

3.4 Service Improvement

• Analyzing and improving the user experience
• Resolving technical issues on the platform
• Making data-driven decisions in the development of new games and services

4. Information Sharing and Disclosure

bdjji does not sell or rent your personal information to third parties. However, information may be shared in certain specific circumstances:

4.1 With Service Providers

We work with trusted third parties who help us operate our services, such as payment processors (bKash, Nagad, Rocket), identity verification agencies, and IT service providers. All such parties are bound by strict confidentiality agreements and may use information only for specified purposes.

4.2 For Legal Obligations

If we are required to disclose information through a legal process, court order, or valid request from a government authority, we will act accordingly.

4.3 To Prevent Fraud or Illegal Activity

If illegal activity, fraud, or money laundering is suspected, relevant information may be shared with the appropriate authorities.

4.4 In the Event of Business Changes

In the event of a business change such as a merger, acquisition, or asset transfer involving bdjji, your information may be transferred to the new entity. In such cases, equivalent protections under this privacy policy will be maintained.

5. Cookie Policy

Cookies are small data files that our website stores in your browser. bdjji uses the following types of cookies:

5.1 Essential Cookies

These cookies are essential for the basic functionality of the website. They are used to maintain login sessions, verify security, and process payments. They cannot be disabled.

5.2 Functional Cookies

These cookies help remember your preferred language, interface settings, and session-related information, making your experience more convenient.

5.3 Analytical Cookies

These cookies are used to monitor and improve the performance of the site. They collect information in an anonymous and aggregated form.

5.4 Cookie Controls

You can disable non-essential cookies by changing your browser settings. Please note that disabling essential cookies may affect some important functions of the site.

6. Data Security

bdjji applies industry-leading technical and organizational measures to protect your personal information. Our security framework includes the following:

• SSL Encryption: All data transmissions are protected by SSL/TLS encryption, which guards your information against third-party access.
• Data Encryption: Sensitive information such as passwords and financial data is always stored in encrypted form.
• Two-Factor Authentication: Two-factor verification is available for additional account security.
• Regular Security Audits: Our systems are regularly reviewed by security experts.
• Access Controls: Only authorized staff can access necessary information, and all access activity is logged.
• Firewall and Intrusion Detection: Unauthorized access is prevented by advanced firewall and IDS systems.

Please keep in mind that no system on the internet is completely secure. If you notice any suspicious activity on your account, notify our support team immediately.

7. Data Retention

bdjji retains your personal information only for as long as necessary.

7.1 Data for Active Accounts

While your account is active, your information will be retained to provide services and meet legal obligations. Transaction history and KYC documents are kept for a specified period in accordance with regulatory requirements.

7.2 After Account Closure

Even after your account is closed, certain information may be retained for a defined period to meet legal obligations and resolve disputes. Once that period has passed, the information will be securely deleted or anonymized.

7.3 Marketing Data

If you opt out of promotional communications, information about your marketing preferences will be retained to prevent unwanted contact in the future.

8. Your Rights

As a bdjji user, you have the following rights regarding your personal information:

• Right to Access: You have the right to know what information we hold about you and to receive a copy of it.
• Right to Correction: If any of your personal information is inaccurate, you can request that it be corrected.
• Right to Deletion: In certain circumstances you may request that your personal information be deleted ("right to be forgotten"). However, it may not always be possible to delete all information due to legal obligations.
• Right to Restrict Processing: In certain circumstances you may request that the processing of your information be limited.
• Right to Data Portability: You have the right to receive your information in a structured, machine-readable format.
• Right to Object: You may object to the processing of your information on the basis of legitimate interests, particularly for marketing purposes.
• Right to Withdraw Consent: Where information is being processed on the basis of your consent, you may withdraw that consent at any time.

To exercise any of your rights, please contact our support team via live chat or email. We will do our best to respond to your request as quickly as possible.

9. Protection of Minors

bdjji's services are intended exclusively for adults (aged 21 or older). We do not knowingly collect any personal information from minors.

During registration we verify age through the national ID and date of birth. If we learn that a minor is using our services, we will immediately close that account and securely delete any information collected.

If anyone in your family is underage, you are advised to use appropriate parental control software to prevent them from accessing this site. To learn more about responsible gaming, please read our Responsible Gaming Guidelines.

10. Changes to the Privacy Policy

bdjji may update this privacy policy from time to time. For any significant changes to the policy, we will notify you in the following ways:

• A notification will be posted on the website
• You will be informed via your registered email
• A warning message will be shown after login

The date of each update will be noted at the top of the page as "Last Updated". Continued use of the service after any changes will be taken to mean that you have agreed to the new policy.

If you have any objection to a change, please stop using the service and inform our support team.

11. Contact Us

If you have any questions, concerns, or requests regarding this privacy policy, please do not hesitate to get in touch with us. Our support team is always ready to answer all your questions.

For requests related to personal information, we may ask for certain details to verify your identity. This is done solely to ensure the security of your information.

Please also read our other important policies: Terms & Conditions • Responsible Gaming • FAQ